Privacy Policy

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Privacy Policy for Crawfords Contract Services - Commercial / Residential Window Cleaning Company

Effective Date: 14/02/2024

1. Introduction

Welcome to Crawfords Contract Services (referred to as "we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our window cleaning services.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Names, business addresses, phone numbers, and email addresses.
• Service Information: Details about the cleaning services you request.
• Communication: Correspondence between you and our team, including emails and phone calls.
• Usage Data: Information about how you use our website and services.

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To fulfil and deliver the window cleaning services you request.
• Communication: To respond to your enquiries, provide updates, and send relevant information.
• Improving Services: Analysing usage data to enhance the quality of our window cleaning services.
• Marketing: Sending promotional materials and updates about our services with your consent.

4. Sharing Your Information

We may share your information with:

• Legal Compliance: In response to legal requests or to comply with applicable laws and regulations.

5. Security Measures

We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure.

6. Your Rights

You have the right to:

• Access and update your personal information.
• Withdraw consent for marketing communications.
• Request the deletion of your personal information, subject to legal requirements.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

8. Changes to the Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or other communication channels.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at Ricki@crawfordscontractservices.co.uk.